RFID Library System Increases Customer Touch and Automates Routine Check-In and Out

Integrated Technology Group will install RFID technology at Fontana library to improve the customer experience. ...

... "The Fontana library will use Apex XpressCheck patron self-service kiosks and Vista Book Drop to speed up check-outs and returns. With the new system, patrons will be able to check out items in a stack rather than one at a time as with bar code-based systems. Waiting times are expected to decrease drastically with the new system. Books returned through the book drop will be automatically checked in at the time of drop off. Patrons will no longer have to ask staff members to check in their returned items before they are able to check out new materials. As a result, staff members will have more time to assist library patrons in locating materials and helping them use library resources. " ...

Via Integrated Technology Group: RFID Technology at Lewis Library and Technology Center in Fontana, CA