RFID Merchandise Pilot Project
ADT and RF-iT Solutions implement RFID technology pilot for Karstadt Warenhaus GmbH, enabling merchandise management to prevent stock-outs and improve customer service. ...

... "What is being tested at Karstadt is the complete jeans and jeanswear range carried in one of its stores. A chip fixed to the labels on the clothing items signals the current storage location at any time. This provides employees with an overview of how many goods are still on the shelves and how many are in the store's stocks and the general depot. The radio waves show the exact location of each individual product and this replaces the troublesome annual inventory count, for instance. It also increases the availability of merchandise and enables a quicker response to price changes due to more frequent stocktaking. The project has also met with clear approval among suppliers: they have joined forces with Karstadt to form a team that is to gather experience in dealing with RFID. The aim is to speed up delivery processes to be able to meet demand more quickly, thus increasing customer satisfaction. To continue guaranteeing data protection, the chip will be removed at the cash desk when the marked items of clothing are purchased. Customers will also be provided with information to make them aware that the new technology is being used." ...
Via RF-IT Solutions: RFID pilot project
Labels: adt, customer-service, karstadt, merchandise, retail-rfid, rf-it-solutions. location

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